Browsing Tag
Agentforce
2 posts
Salesforce Agentforce, enterprise AI agents, agent deployment, governance, and business automation coverage.
Salesforce Will Make External AI Agents Register and Meter Their API Calls
Salesforce is targeting November for Agentic Identity, requiring external AI agents to use dedicated credentials while future MCP and API calls consume Flex Credits.
Salesforce’s $3.6B Fin Deal Makes Customer-Service AI a CRM Battleground
Salesforce agreed to buy Fin, formerly Intercom, for about $3.6 billion. The deal gives Agentforce a faster-deploying customer-service AI agent and shows why CRM vendors are buying proven agent products, not just building broad platforms.